Things to Take Care of While Outsourcing Your Software and Product Development Projects

Outsourcing offers great advantages. Still, there are a few things that companies should consider before outsourcing software development projects.

5 min read
Sep 7, 2021

In the past few years, the IT outsourcing industry has recorded unprecedented growth thanks to the digital revolution. As per Statista, the global outsourcing market accumulates to $92.5 billion out of which IT outsourcing values at $66.5 billion.

That’s a whopping number to start with and as we proceed further, more companies will join the trend to outsource their software and product development projects to third-party vendors. Thus, the industry will keep going up and growing at an exponential rate.

If you are one of those organizations planning to join the bandwagon for outsourcing your software and product development needs, there are certain things you need to take care of. Such things aid your business to sail through the journey of outsourcing by joining hands with an experienced and adept partner.

Things to Take Care of While Outsourcing Your Software and Product Development Projects

1. Identifying Gaps

Irrespective of the size, every organization has some gaps, be it long-term or short-term. Few seek to fulfill technology gaps or project development needs or complete the client project through outsourcing.

Depending on the gaps to fulfill or the project’s requirements, you may need to hire a remote team of developers, testers, quality analysts, and others to bring your software to life. But before you go out looking for a remote outsourcing team, the first step is to identify the gaps you want to fulfill through outsourcing.

Once you have identified the gaps, the next is to find the right country and the experienced team to outsource your projects. Ashutec Solutions Pvt Ltd. is one such team to outsource your software and product development projects.

2. Communication/Miscommunication

Communication with the team that sits within your physical proximity is flexible and easy. However, the same is not true if you have to communicate with the offshore team through online channels. In case of a physical team, it would be easy to communicate and ensure what’s required out of them.

But with a remote team, it’s a bit complicated and you might end up miscommunicating with them which can lead to delay on the project deadline. To avoid your project getting delayed, it’s important that you allot enough time in communicating with your remote team and get things straight from the start.

Do not make the mistake of assuming your offshore partner would understand everything about the project, its requirements, and what you expect out of them. Communicate clearly and properly, ensuring no assumptions or miscommunication happens.

3. Security and Confidentiality

Once you have opted for outsourcing, you have to share some confidential or sensitive information with your partner. So make sure you sign a non-disclosure agreement (NDA) before you share any kind of sensitive or confidential information with your outsourcing team. Be open and vocal to discuss the security and confidentiality of your data and the software development ideas.

It is recommended to work only with trusted companies who are ready to sign NDA. Such kinds of measures ensure that your critical data is safeguarded against any data theft or fraud. You can ask your legal team to prepare an NDA if you don’t already have one or ask your outsourcing team for the same. Review and make necessary changes if needed and sign it yourself and ask the outsourcing team to do so.

4. Hidden Costs

Each software development project has a specific budget and the teams working on it need to abide by that. Many times, what happens is companies don’t discuss project costs and budgets with the outsourcing providers they want to hire. Those teams then take advantage of the lack of information from your side and levy many hidden charges to maximize their profits.

The first thing to do is find a suitable outsourcing provider that fits well with your budget requirements. Next, ask for a detailed quotation that includes all the taxes and other charges for software development. Make sure there are no hidden charges or added costs and if you find any, ask your legal team to check and verify them before you proceed further.

5. Quality and Cost-effectiveness

Generally, people will link price with the quality of the development. They make the mistake of perceiving higher prices mean better quality and lower prices mean low-quality. However, that’s not true at all. Due to the low level of lifestyle than developed countries, developing countries like India, Ukraine, and others charge significantly lower for the same quality of work.

Outsourcing to India has many benefits such as exposure to a large pool of talent, cost-effective and high-quality solutions, time-zone flexibility, no language barrier, etc. Outsourcing service providers like Ashutec Solutions Pvt Ltd. are known for offering high-quality and cost-effective software and product development services.

6. Post-Release Issues

Your outsourcing team may give the best results possible. However, some issues or bugs may still arise after the software or product has been delivered and launched in the real world. The software may have been tested in a simulator to show great results, but once it gets released, few issues may break out due to some syntax or code issues.

It’s common for such issues to rise post-release, however, resolving them immediately is essential to ensure a flawless and smooth user experience. So, you must select an outsourcing partner who can take ownership of their work and provide support if any issues arise in the near future post-release.

7. Dispute Resolution

At any point in time, disputes may arise between you and your outsourcing partner. This may happen due to a communication gap, failure in understanding the project scope, quality issues, loopholes in signing agreements, etc. Such disputes or disagreements are hard to avoid and can hinder the development process.

Thus, to avoid getting trapped in such a situation, it’s wise to ensure that your outsourcing team has a defined process to resolve disputes if any arises. The software development contract should stipulate the same as what will happen if the dispute isn’t resolved within the specified period of time. Including a clause for accelerated dispute resolution helps restrict the impact it’ll have on both parties.

Wrapping Up

I hope I have cleared all your doubts about the things to take care of while outsourcing your software and product development projects. Ashutec Solutions Pvt Ltd. has been the popular choice of organizations when outsourcing projects.

Our team consists of highly educated and experienced professionals to deliver top-quality projects. We go to extra mile to ensure there are no miscommunications, no hidden charges, or substandard quality solutions. Also, we leave no stone unturned to keep your data safe and secure and are ready to sign NDA.

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